Where does your produce come from, is it all LOCAL?
A large portion of our produce comes from Florida. When in season up to 85% is Florida based with upwards of 50% being local. Our definition of LOCAL is within 125 miles. There are only a few Certified Organic Farms in NE Florida, and we have direct access to them. Depending upon availability, seasonality and variety we do purchased produce from other sources ( states, countries).
Example: Tropical fruits such as bananas, mangoes etc. most are grown outside of the US. Another example would be apples, most are grown in the Northwest US when in season.
Can I switch my bag from week to week?
Yes, as long as we have enough notice we can switch your bag from week to week. Some customers schedule a Kids bag one week and a Basic bag for another. We prefer to know when we start the ordering process on Thursdays of bag changes. We do ask that no change be made/or allowed after 2pm Saturday before delivery.
Is all your 100% organic?
Yes, all produce is 100% Certified USDA Organic. If produce is from out of the country it is all USDA Certified Organics, Country of Origin Certified Organic, and third party Certified Organic.
How does the billing work?
We do accept payment on a weekly basis by check or cash, a credit card is necessary to have on file. If you are a Biweekly customer we charge per delivery, twice a month. If you are a weekly customer we charge your credit card every 2 weeks, the 2nd delivery of the month and the 4th delivery of the month.
What should I do if I need to go away and cannot receive a delivery?
We need to be contacted the Saturday before delivery so we may adjust our purchase order. No later than Saturday at 2pm. Customers will be charged if cancellations are made after that deadline.
At the time of notification we would put the customers delivery on HOLD till the next delivery date or other specified date.
